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How We Handle Your Personal Data at p99com

Your data doesn't go anywhere it shouldn't. This page explains what p99com collects when you create an account, how your payment details through JazzCash, Easypaisa, or Raast are kept secure, and the rights you hold over your own data.

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p99com How We Handle Your Personal Data at p99com
DATA HANDLING DETAIL

How Your Data Stays Safe

We keep your data only for as long as it serves a clear purpose — active account management, payment reconciliation, or compliance with applicable law. Once that purpose is met, we delete or anonymise the data. Your account password is hashed; your JazzCash or Easypaisa wallet reference is encrypted at rest. No one on our team can read your raw payment credentials.

Cookies & Tracking

We use session cookies to keep you logged in and analytical cookies to understand how the platform is used. You can manage cookie preferences in your browser settings at any time.

Account Security

Every session runs over SSL. Login attempts from unrecognised devices trigger an OTP check sent to your registered mobile number before account access is granted.

Data Retention

Active account data is held while your account is open. Payment records tied to JazzCash, Easypaisa, or Raast transactions are kept only as long as reconciliation or law requires.

Your Rights & Requests

You can request a copy of your data, ask us to correct inaccurate records, or request deletion where no legal hold applies. Contact support with your account ID to start.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Privacy questions and data requests go to our support team — the same team that handles account help for JazzCash, Easypaisa, and Raast wallet matters. You can reach us by email, live chat, or through the in-app help widget. We aim to respond to data-specific requests after verifying your account identity, without unnecessary delays.

Team online

Email Support

Send your data request or privacy question to our support email. Include your registered account detail so we can verify and action your request promptly.

Live Chat

Open the chat widget in your account dashboard. Our team handles account and privacy queries directly, without routing you through an automated queue.

In-App Help

Tap the Help icon in your p99com app or browser session. Raise a privacy ticket from there and track its status directly in your account.

Common Privacy Questions Answered

Here are the questions we hear most often about how p99com handles your data. From what we collect at registration to how you request access or deletion of your records, each answer covers a specific part of how this policy works in practice. Reach out to our support team if your question isn't addressed below.

We collect your name, email or phone number, date of birth, and device details. If you deposit via JazzCash, Easypaisa, or Raast, the wallet reference is also recorded to process and verify your transaction.

Payment data is shared only with processors needed to complete your transaction. We do not sell your wallet details or share them for advertising purposes. Third-party sharing is limited to payment reconciliation and applicable law.

Your account data is held while your account remains active. Payment records are kept only as long as financial reconciliation or legal obligations require. Once those periods pass, data is deleted or anonymised.

Yes. Contact our support team with your registered account ID and submit a data-access request. We will compile and share what we hold within a reasonable timeframe after verifying your identity.

Send a deletion request to our support team. Where no legal or financial hold prevents it, we will remove your personal data. Some records may be retained where law or payment reconciliation requires it.

Yes, we use session and analytical cookies. Session cookies keep your login active; analytical cookies help us improve the platform. You can adjust or block cookies in your device or browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.